Appointments - these are carried out phone, video or face to face as clinically indicated

scope_aple_heartTo request an appointment or advice, go to our home page and click the red "get started" button towards the top of the website to submit an e-Consult request  - this will be reviewed by a clinician at the practice and responded to by the end of the following working day. We will assess whether your issue can be dealt with by e-mail, over the phone, by video or face to face

Your request be directed to any doctor, although it's helpful to continuity of care if you ask your request to be directed to the same doctor for any ongoing problem.

How to help your doctor

There will always be a doctor available to help you in an emergency, but do think twice before contacting a doctor outside normal surgery hours.

  • If a problem develops during the day, make contact with us while the surgery is open.
  • If you can, contact the surgery as early as possible (8:00am - 10:30am), this will help your doctor plan their day to deal with the patients who most need them first of all.
  • Do be prepared to take time off work to see your doctor if necessary
  • Help your doctor's surgery by submitting separate e consult request for each member of your family who needs to be seen
  • If you are not going to be available for any pre-booked appointment, please notify the surgery as soon as possible - we can then re-allocate the slot to another patient.

Before you enter your e-consult request

It's a good idea to think about what you want to say or ask, Take time to think this through when submitting your request. If you have a pre-booked phone, video or face to face appointment, please remember that time is limited to 10 minutes.

Anti Natal Appointments

Ante-natal clinics are held at the surgery by the Midwife. As soon as your pregnancy is confirmed, you should arrange your first ante-natal appointment with the Midwife.

NHS ScotlandThis site is brought to you by My Surgery Website